Heavenly Paws at 3410 98th Street #8, Lubbock

Reviews

• Jamie Nieman

  Sep 26, 2018
  ★ ☆ ☆ ☆ ☆
  What an awful experience. I took my 100lb 1 year old great dane/lab mix to get a simple bath and nail clipping this morning. I can't wash him myself and my husband is out of town. I had an appointment for 11am and dropped him off a little before that. I called at 1:30 to see if they had started on him. They hadn't. An hour and a half they said. I waited until 4 (by then I was pretty steamed) to just head up there and get him. If you know anything about great danes and labs you know they are very active and constantly moving. Thus my anger at him having been penned up all day. He is a happy and laid back dog unless he's been penned up, then he's destructive, anxious and hyperactive. When I arrived they informed me that it took so long because he was afraid of the dryers and they had to cage dry him. I was very unhappy. I don't care that he can't be dried with the dryers but if he's gonna air dry I would rather him dry at home where he can at least move around and play with my other dog. He was pretty riled up when I got there and wouldn't get out of the car when we got home. I am so frustrated with this whole experience and I will not return to Heavenly Paws.

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